Budtender

Our client is opening a dispensary in Broadview, Illinois and is in search of talented local candidates ready for upward mobility and inclusive leadership!

Role Summary

The budtender will become a customer service and product expert. Work with lead cannabis consultants, managers and coworkers to ensure compliance at all times. Suggest new, fun and innovative products to be included in inventory offerings. Ensure all customers and visitors are well taken care of. Attention to detail is a must in this highly regulated industry. Act with vigilance at all times while enjoying a fun atmosphere and great tunes.

Responsibilities including but are not limited to:

• Exceptional phone and in-person customer service skills
• Ability to communicate positively, clearly and in a simple yet concise manner to customers and colleagues
• Ability to manage stress and always staying focused on solutions during any situation
• Ability to work with little supervision, alone or as part of a team
• Demonstrate flexibility, adaptability and multi-tasking skills
• Possess a vast knowledge of cannabis products and the ways to use them. The goal of the Budtender is to help educate and serve patients so that each one understands what strains and products best meet their needs
• Enter customer and order information into POS, process payment, finalize customer orders
• Shelf/display stocking and changing product display
• Knowledge on customer daily/monthly purchase limits
• Knowledge of product THC limits
• Stock and maintain non-THC items and supplies
• Proper cash handling for sales during shift
• Maintain compliance with all company policies and procedures as well as State and local regulations
• Keep all areas of the sales floor clean and clutter free and ensure showcase cabinets are free of smudges throughout the day
• Regular and punctual attendance, must be able to work weekends and holidays
• Cleaning and daily side work during open, mid and closing shifts
• Other duties as assigned by GM