R3 Mock Interview - Dispensary Associate

Company Description

Mission Dispensary (please use to research for your mock interview) is a local brand of dispensaries serving the Chicago area. We are dedicated to helping patients find the relief they deserve and offer a wide variety of cannabis products at our licensed facilities. At each location, our expert staff is committed to guiding and informing patients about the various products available so they can make the best choices for their condition.

Qualifications

• The ideal candidate is a motivated, friendly individual who strives provide a genuine experience to customers with professionalism, poise and patience
• A passion for cannabis coupled with a strong adherence to protocol and compliance are a must for this role
• Must be at least 21 years of age
• One year or more prior experience in retail sales or similar environment
• Proven organizational, communication, and customer service skills
• Efficacy with technology and point of sale systems; cash handling
• Passion to serve all individuals
• Candidate must be a self-starter, flexible to work in a collaborative structure and thrive in a fast-paced environment
• Ability to obtain a dispensing organization agent identification card issued by the Illinois Department of Financial and Professional Regulation Division of Professional Regulation
• High school diploma or GED is required
• Ability to satisfy company requirements for vaccination against COVID-19, or obtain approved medical or religious exemption

Responsibilities

• The Dispensary Associate assesses the individual needs of customers, provides superior product knowledge, and conducts sales transactions efficiently and accurately
• The Associate will support the retail operations by keeping working areas in a clean and orderly
• As a condition of employment, all newly hired employees should be prepared to provide proof of vaccination against COVID-19 prior to their first day of work
• Train for and adapt to several roles in the dispensary to meet day-to-day requirements: greeting fellow staff and customers, waiting room service, checkout service and inventory management are areas of proficiency
• Assess individual customer needs by asking questions regarding their lifestyle and relationship to cannabis, then carefully listening to responses to determine what type of product or consumption method to recommend
• Adhere to and promote a culture of compliance as it pertains to state and company regulations
• Participate in continuous training to further knowledge of cannabis strains, cultivators, and applications
• Assist and support team members with positivity and proactivity in all day-to-day matters; communicate with respect and professionalism
• Perform opening and closing procedures
• Ensure the accuracy of assigned cash register till
• Maintain the overall appearance, organization and cleanliness of the department and service counter areas; adhere to sanitization and safety guidelines
• Managing time and respecting protocol under fast-paced retail conditions are a must
• Other duties may be assigned, as needed or warranted, by management
• Frequently lifting, moving, carrying store inventory, weighing up to 50 pounds
• Occasionally ascending/descending ladders or stairs

If interested in applying, please submit your most recent resume and cover letter.